Questions and Answers

We employ a Cleaner direct, why should I change and outsource to a Contract cleaning company?

• We understand that running your own business keeps you busy, and you may not always have time to check on your cleaning staff, train them properly, or motivate and develop them. This can result in accepting a certain standard of work that could be improved. Our staff are trained to the high standards set by the British Institute of Cleaning Science (BICS) and receive ongoing support to ensure quality every day.
Experience the difference professional training makes — get in touch to learn how we can elevate your cleaning standards.

• When your cleaning staff are off sick or on holiday, your cleaning requirements may not be met. We guarantee cover in these situations, often with multiple staff trained to work at your premises, ensuring continuity and familiarity.
Never worry about gaps in your cleaning schedule again — call us for reliable, consistent service.

• If your cleaner leaves, recruiting a replacement can be costly and time-consuming, especially if adverts in newspapers or magazines are needed. We have ongoing recruitment to ensure seamless service continuity without added hassle or expense to you.
Let us take the stress out of staff turnover — request a free consultation today.

• Providing cleaning chemicals, machinery, and equipment can add to your costs. Our service includes industry-standard machinery and eco-friendly products to achieve the best results economically.
Benefit from professional-grade equipment and products included — contact us for a competitive quote.

• Our service fully manages your cleaning needs, including scheduling, staff cover, and quality control, freeing you to focus on your core business.
Hand over your cleaning management to trusted professionals — enquire now to find out more.

• We inspect premises and staff approximately every four weeks to ensure consistently high standards and adapt to your evolving needs.
Join our satisfied clients who enjoy regular quality checks — book your free service review.

• We also proactively contact clients every 4-6 weeks by phone, email, or in person, depending on your preference, to ensure you are happy with the service.
Stay informed with personal client care — speak to us today about your cleaning plan.

• All our staff are uniformed and soon will carry ID cards for added security and professionalism.
• All team members undergo thorough recruitment processes, including reference checks, and we are introducing regular DBS checks as standard for peace of mind.
• Holiday and sickness cover is always provided to maintain uninterrupted service.
• Excellence is a proud member of various trade bodies, demonstrating our ongoing commitment to quality and training.
Trust your cleaning to accredited professionals — contact us now for expert service.

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‘It’s too expensive to use a Contract Cleaning Company — what am I getting for my money?’

• You might be surprised — our services don’t cost as much as you think. When you factor in holiday pay, equipment, training, and recruitment, the value of professional management becomes clear.
Request a free, no-obligation quote today to see how affordable professional cleaning can be.

• Managing, training, and recruiting staff yourself carries hidden costs, especially if turnover is frequent. We take on these responsibilities so you don’t have to worry.
Let us handle the complexities — call now for tailored cleaning solutions.

• We continuously recruit, train, and supervise our staff and will promptly replace anyone not meeting your or our standards.
Experience peace of mind with our dedicated team — get in touch for your cleaning needs.

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‘I’m using a Contract Cleaning Company already but I’m not happy with the company, service standards, or cleaning operative. It’s too much hassle to change, isn’t it?’

• It’s common to become complacent, but are you getting the quality or value you deserve?
Explore better service options — request a free comparison quote with no obligation.

• If you are unhappy with your current provider’s communication, quality, or staff, let us show you why Excellence Floorcare is different. Changing is easier than you think — we handle all the arrangements.
Switch hassle-free — contact us today and let us do the hard work for you.

We will:

1. Contact your existing service provider and check if the current cleaning operative wants to transfer.
2. Assess the operative over 2-3 days to ensure they meet our standards.
3. Retain or replace the operative based on our evaluation and your preferences.
4. Develop and agree a detailed cleaning schedule with you.
5. Regularly monitor our staff’s performance and provide ongoing training.
   Ready for a seamless transition to higher cleaning standards? Call us now for your free consultation.

Are Excellence Insured?

• Excellence Floorcare holds valid Public Liability and Employers’ Liability insurance policies up to £5 million and £10 million respectively, giving you complete peace of mind.
Work with a fully insured, trusted cleaning company — contact us to discuss your requirements.

WHY NOT CALL US FOR A FREE CONSULTATION AND QUOTE?
📞 0330 088 0151 | 📧 [email protected]

Let us show you how professional cleaning can transform your premises — get in touch today